To make a reservation
Simply call us to check availability or send us an email from the cottage’s page or via our contact page. If we have the dates you require we ask you to reserve the accommodation with a non-refundable deposit by credit card. Unless otherwise agreed, the balance is payable 5 days prior to your arrival. This balance will be debited from the card used to make the reservation. No cottage will be made available until payment has been made in full. We will then forward you a confirmation by email with all the details relevant to your booking. No booking is confirmed until a confirmation has been sent. Your confirmed booking is made with Cottages for Couples Ltd.
Your property will be available from 4pm on the day of arrival until 11am on the day of departure. In certain circumstances we can arrange earlier occupancy, but this is by prior agreement only. There is no provision for a late checkout. Guests who do not respect the departure times may be charged at our discretion.
For stays of one week or longer, the balance of your rental is payable four weeks prior to the date of your arrival.
- All rates are euros and are inclusive of VAT
- Rates based on minimum 2 night stay based on two sharing.
- Min. 2 night stay at weekends, in treehouses at all times, in all cottages during July and August and other selected dates of high demand.
- One night stays are subject to availability (supplement of €30 applies for one night stays where possible)
- Rates may change during public holidays, school holidays and certain prime dates.
The following are included in our rates:
- Cottage rental on days as agreed
- All electricity, hot water and central heating
- Linen and towels
- Weekly change of linen/towels.
Effective Date: May 2018
This Privacy Statement applies to www.cottagesforcouples.ie owned and operated by Cottages for Couples Ltd.. This Privacy Statement describes how we collect and use the information, which may include personal data, you provide on our web site: www.cottagesforcouples.ie or by phone. It also describes the choices available to you regarding our use of your personal data and how you can access and update this data.
The types of personal data that we collect include:
Your first name, last name, email address, phone number and the first name of your partner for our welcome board.
Credit card details (type of card, credit card number, name on card, expiration date and security code and billing address where necessary);
Guest stay data, including name of cottage, date of arrival and departure and any special requests made.
You may always choose what personal data (if any) you wish to provide to us. If you choose not to provide certain details, however, some of your transactions with us may be impacted.
We use your personal data for the following purposes:
A. Reservations and enquiries: We use your personal data to complete and administer your reservation and/or to respond to an enquiry made by you.
B. Customer service: We use your personal data to provide customer service.
C. Guest reviews: We may use your contact data to invite you by email to write a guest review after your stay. This can help other travellers to choose the accommodation that suits them best. If you submit a guest review, your review may be published on our website.
D. Marketing activities: We also use your data for marketing activities, as permitted by law. If we use your personal data for direct marketing purposes, such as commercial newsletters and marketing communications on new products and services or other offers which we think may be of interest to you this will only be as a result of you having given your consent to receive these by asking to be placed on our mailing list.
E. Other communications: There may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact data you share with us. There could be a number of reasons for this:
a. We may need to respond to and handle requests you have made.
b. If you have not finalised a enquiry online, we may email you a reminder to continue with your enquiry. We believe that this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or fill in all the reservation details from scratch.
c. When you use our services, we may send you a questionnaire or invite you to provide a review about your experience with our website. We believe that this additional service is useful to you and to us as we will be able to improve our website based on your feedback.
d. We may need to contact you in relation to your arrival time or inform you of any circumstance that may affect your booking.
F. Analytics, improvements and research: We use personal data to conduct research and analysis. We may involve a third party to do this on our behalf. We may share or disclose the results of such research, including to third-parties, in anonymous, aggregated form. We use your personal data for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our online services.
G. Security, fraud detection and prevention: We use the information, which may include personal data, in order to prevent fraud and other illegal or infringing activities. We also use this information to investigate and detect fraud. We can use personal data for risk assessment and security purposes, including the authentication of users. For these purposes, personal data may be shared with third parties, such as law enforcement authorities as permitted by applicable law and external advisors.
H. Legal and compliance: In certain cases, we need to use the information provided, which may include personal data, to handle and resolve legal disputes or complaints, for regulatory investigations and compliance, or to enforce agreement(s) or to comply with lawful requests from law enforcement insofar as it is required by law.
If we use automated means to process personal data which produces legal effects or significantly affects you, we will implement suitable measures to safeguard your rights and freedoms, including the right to obtain human intervention.
In view of purposes A and B we rely on the performance of a contract: The use of your data may be necessary to perform the contract that you have with us. For example, if you use our services to make an reservation, we will use your data to carry out our obligation to complete and administer that reservation under the contract that we have with you.
In view of purposes C-H, we rely on its legitimate interests: We use your data for our legitimate interests, such as providing you with the best appropriate content for the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes. When using personal data to serve our legitimate interests, we will always balance your rights and interests in the protection of your information against our rights and interests.
In respect of purpose H, we also rely, where applicable, on our obligation to comply with applicable law.
Where needed under applicable law, we will obtain your consent prior to processing your personal data for direct marketing purposes.
If needed in accordance with applicable law, we will ask your consent. You can withdraw your consent anytime by contacting us at the email address at the end of this Privacy Statement.
If you wish to enquire about your data held or wish to have your data removed from our system please contact the data controller at firstname.lastname@example.org.